境外退税 Tax Refund
购物退税，轻松到账 · Shop abroad, claim your VAT back
Recover the VAT / sales tax on your overseas shopping. Transforex Currency Exchange partners with global refund networks so travellers and businesses get their money back — fast, verified and paid in Renminbi (¥).
- 🛍️ Shop & ask for the tax-free form
- 🛂 Customs stamp on departure — 海关盖章
- 📮 Drop-off or upload with the network
- 💳 Submit to Transforex Currency Exchange — RMB in hand
全球覆盖 Global coverage
Refund support across Europe, the UK, Japan, Korea, Singapore, Thailand, Australia & more via all major refund networks.
快速到账 Fast payout
Verified refunds settled to your bank card, Alipay or WeChat in Renminbi — typically 3–8 weeks from customs stamp.
合规安全 Compliant
Fully documented, customs-validated refunds handled by our licensed exchange desk. Nothing off the books.
专人协助 Concierge
Our desk checks your forms, chases the refund and updates you at every stage. Just send us the paperwork.
Shop & ask for the form
At checkout, show your passport and ask for the tax-free form (退税单). The shop stamps it and attaches the receipt. Keep both.
Get customs stamp on departure
At the airport, present passport + form + unused goods to the customs desk before check-in. They stamp it. Missing this stamp = no refund.
Drop off or scan
Some networks (Global Blue, Planet) have airport drop-boxes. Others accept a photo upload via their app.
Submit to Transforex Currency Exchange
Send us the stamped forms & boarding pass by email or WeChat. We verify with the refund network and pay you in RMB.
The customs stamp on departure is the single most missed step — no stamp, no refund, no exceptions from the refund networks. Airports get busy: arrive 30 minutes earlier than usual if you're claiming.
Rates and thresholds change occasionally — check with the desk before your trip if you're planning a large purchase. Not shopping in a listed country? Talk to us — most tax-free destinations are covered.
How long until the refund lands?
Typically 3–8 weeks from customs stamp. Fast-tracked corporate accounts get 10–15 business days.
Do I need to have shopped through Transforex Currency Exchange?
No. Anyone with a valid tax-free form & customs stamp can use our refund service. We just clear the paperwork and pay you in RMB.
What if I forgot to get the customs stamp?
Unfortunately the stamp is legally required. Without it, the refund network cannot process the claim. Some airports have late-stamp options — email us with your flight details and we'll advise.
What are your fees?
A flat 8% service fee on the refund amount, capped at ¥400 per claim. No fee if the claim is denied.
Can I get the refund in a foreign currency?
Yes — we can pay to a foreign bank or crypto wallet on request. Default is RMB to your Alipay / WeChat / bank card.
Is there a minimum refund amount?
We accept claims from ¥100 net. Below that, most travellers find the paperwork not worth the small return.
Businesses with regular overseas purchasing (procurement, MICE travel, staff expenses) get faster processing and a lower fee tier. Talk to support@transcurrex.com.
出境购物，别忘了退税。
Travelling abroad? Keep your receipts and tax-free forms — Transforex Currency Exchange turns them back into cash. Talk to our desk for the countries and thresholds that apply to your trip.
联系客服 Talk to the desk